It all started on a Friday morning when employees of a major staffing agency were locked out of an app on their mobile devices that allowed them to clock in and out. This app would track the hours they worked, allowing employees to get paid. The agency would also know how many hours to bill their customers. It’s a simple and paperless solution that works very well…when the technology cooperates.
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When cyberattacks happen, most of us only hear reports from the media about what the FBI might be doing or how the company that was attacked is coping with it. We don’t often get a chance to hear from those on the front lines—from the businesses who were affected or from those who helped those businesses get back up and running.
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When we talk about cybercrime, it’s easy to imagine a darkly-lit room filled with hooded hackers typing away, working towards unveiling top-secret information. This Hollywoodian scene plays out easily enough in our heads, but it feels very far away from reality.
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