DataStream Blog

If you’ve got a robust security system in place and have a team member that has over 15 years of cybersecurity experience, you might feel like you’ve done enough to be safe. Unfortunately, for at least one business, that wasn’t enough.

We recently had a chance to chat with Luke Emrich, Director of Incident Response at Tetra Defense. He investigated the above case and shared what he learned as well as some tips for how organizations can better prepare for attacks.

It all started on a Friday morning when employees of a major staffing agency were locked out of an app on their mobile devices that allowed them to clock in and out. This app would track the hours they worked, allowing employees to get paid. The agency would also know how many hours to bill their customers. It’s a simple and paperless solution that works very well…when the technology cooperates.

When cyberattacks happen, most of us only hear reports from the media about what the FBI might be doing or how the company that was attacked is coping with it. We don’t often get a chance to hear from those on the front lines—from the businesses who were affected or from those who helped those businesses get back up and running.

When we talk about cybercrime, it’s easy to imagine a darkly-lit room filled with hooded hackers typing away, working towards unveiling top-secret information. This Hollywoodian scene plays out easily enough in our heads, but it feels very far away from reality.